SHIPPING

Please be informed that there are significant delays in all shipping due to the lack of available flights. In some cases, international orders can take up to 30 days to receive. We would like to thank you for your patience during this uncertain time. 

Due to an influx of orders, we have extended our dispatch time to 3 business days. We appreciate your patience at this uncertain time. 

In addition, any personalised orders will require up to 10 business days before we are able dispatch. If you have included a personalised product in your order, please take note that your entire order will be shipped together.

Once your order has been shipped, you will receive an email notification with tracking information.

Please be aware that international orders may be subject to additional import taxes and duties. In most cases, such duties are charged once the parcel reaches its destination and these may vary widely from country to country. When you make a purchase from Kingdomcity Perth Inc, you are liable for any additional duties so please take this into account when placing your order. 

Please ensure that shipping information is accurate as Kingdomcity will not bear the cost of a redirect / change of shipping destination. These costs will need to be borne by the customer. 

DISCOUNTED ITEMS & CONFERENCE RELATED MERCHANDISE 

Please be aware that all discounted items and conference related merchandise are final sale and cannot be returned or exchanged unless otherwise required by Australia consumer regulations. 

DIGITAL PRODUCTS 

Digital download links are valid for 30 days from date of purchase, and can be accessed multiple times from the download link contained in the confirmation email until expiry.